MindMatters Academy

Our Privacy Beliefs

This Privacy Policy aims to give you information on how The company collects and processes your personal data including any data you may provide via our website when you purchase our certification services (through our website or by getting in contact with us directly), when you register with us as a member or when you otherwise contact us.
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this Privacy Policy carefully together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware and understand our practices regarding how and why we are using your personal data and how we keep it secure. This Privacy Policy supplements other notices and privacy policies and is not intended to override them.

#1 Personal Data We Secure

We collect information that identifies or is reasonably capable of being associated with you (your “Personal Information” or “Personal Data”) by means of the following:
  • The use of inquiry and registration forms.
  • The purchase process when you buy any of our products or services.
  • The provision of your details to us either online or offline.
  • The use of Organisation products and/or systems.
The elements of your Personal Information that we collect may include:
  • Name
  • Job title
  • Company/Organization name
  • Home, shipping and billing addresses, phone and fax number
  • Mobile telephone number
  • Email address
  • IP address and browser information
  • Payment details such as credit card information
  • Customer usage data for reporting purposes
  • Audio recordings generated through the customer’s use of Organisation products, services and/or the System.
Obtaining Personal Information
We also obtain information about you when you use our System, for example when you contact us about products and services, when you place an order, or if you register to receive one of our newsletters. We do not obtain any information about you from other sources or third-parties. We do not sell your information to anyone and share it only with third parties who are facilitating the delivery of our services to you such as your company, education institution, or our service providers.

#2 Your Data: How We Use It

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
  • internal record keeping;
  • improvement of our products / services;
  • transmission by email of marketing materials that may be of interest to you;
in each case, in accordance with this privacy policy.
We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances.
For the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in or soft-opt-in:
  • soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.
  • for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.
  • if you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time.
When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

#3 Data Exchanges with Third-party Tools

We may share your personal information within our corporate family, including our parent company and any subsidiaries. Furthermore, we might disclose your information to business partners, suppliers, and subcontractors as required for fulfilling our business obligations.

#4 Ensuring Privacy and Security

Data Transmission Security Measures
While we take significant measures to protect your personal information from unauthorized access or disclosure, it is important to recognize that no data transmission over the Internet can be guaranteed to be completely secure. Therefore, we cannot fully ensure the absolute security of your data transmitted to our platforms.

#5 Revisions to the Existing Privacy Notice

We are committed to keeping our Privacy Policy up-to-date to reflect changes in our services or any relevant laws. Therefore, we may periodically update this Privacy Policy. When we do, we will post the revised version on our website, and it will be effective immediately unless stated otherwise. We will also update the 'Effective Date' at the top of this Privacy Policy. We recommend that you regularly check this page for updates. If we make material changes to the Privacy Policy, we may notify you in other ways, such as by sending an email or posting a notice on our website.

#6 Contact Methods

Please feel free to contact us if you have any queries or require more details about this Privacy Policy.

#7 International Data Privacy Compliance Laws

Your Right to Object and Request Data Non-Processing
At any time, you have the right to object to the processing of your personal data for reasons specific to your situation. If you object, we will cease processing your data unless we can show compelling legitimate reasons that supersede your interests, or the processing is necessary for legal claims.